Telefonische Bestellung unter: 07841 8392410
The legal basis for the processing is Art. 6 para. 1 lit. f DSGVO due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data will not be passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the IP address of the user must be stored for the duration of the session.
We reserve the right to subsequently check the server log files if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer necessary for the purpose of their collection. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended.
In the case of data storage in log files, this is the case after seven days at the latest. A storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.
3. cookies
Our website uses cookies.
Cookies are text files that are stored on the user's end device. If a user calls up a website, a cookie can be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. This requires that the browser is recognized even after a page change. The user data collected through technically necessary cookies is not used to create user profiles. In the above-mentioned purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 Para. 1 lit. f) DSGVO.
In addition, our website uses cookies that enable an analysis of the surfing behaviour of the users (so-called third party cookies). You will find more detailed information on the scope, purpose, legal basis and possibilities of appeal in the respective sections of the respective chapter of this data protection declaration.
You as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate, restrict or delete the transmission of cookies. If you deactivate cookies for our website, it is possible that not all functions of the website can be fully used. You can prevent the transmission of Flash cookies by changing the settings of the Flash Player.
Help on the settings can be found in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted again after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.
4. data processing for order processing
4.1 If you wish to order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. We process the data provided by you to process your order.
Sometimes we work together with external service providers to process your order. For this purpose we have to pass on the necessary personal data.
If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of payments, we will pass on your data to the commissioned credit institute as required. If we use payment service providers, you will also be informed about this below.
The legal basis for the transfer of your data is Art. 6 para. 1 lit. b DSGVO.
4.2 External service providers for order processing and order handling
- SendCloud
Der Versand erfolgt über "SendCloud" (SendCloud GmbH, Kanalstr. 10, 80538 München). Wir geben daher Ihre personenbezogenen Daten gemäß Art. 6 Abs. 1 lit. b DSGVO ausschließlich zum Zwecke der Abwicklung Ihrer Bestellung und nur im Rahmen der Erforderlichkeit an SendCloud weiter. Einzelheiten zum Datenschutz bei SendCloud können Sie auf der Internetseite von SendCloud unter www.sendcloud.de/datenschutz/ einsehen.
4.3 Transfer of your personal data to shipping service providers
- DHL
If the goods are delivered to you by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany), we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery and within the scope of the requirements of Art. 6 Para. 1 lit. b DSGVO. Only if you have given your express consent during the ordering process will we pass on your e-mail address to DHL in accordance with Art. 6 Para. 1 lit. a DSGVO before the goods are delivered for the purpose of agreeing a delivery date or to announce delivery. Your consent can be revoked at any time with future effect vis-à-vis the person responsible as described above or vis-à-vis the transport service provider DHL.
4.4 Use of payment service providers
- Stripe
If a payment method of the payment service provider Stripe is selected, the payment transaction is processed via Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland (hereinafter referred to as "stripe").
We pass on your personal data together with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b DSGVO exclusively for the purpose of payment processing and only to the extent necessary to stripe.
- Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2 If you choose a payment method offered through the payment service provider Shopify Payments, the payment will be processed through the technical service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on your information provided during the ordering process together with the information about your order (name, address, account number, bank code, credit card number (if applicable), invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. For more information about Shopify Payments' privacy policy, please visit the following web address: https://www.shopify.com/legal/privacy
Datenschutzrechtliche Informationen zur Stripe Payments Europe Ltd. finden Sie hier: https://stripe.com/de/privacy
4.5. Google Pay
Bei der Auswahl der Zahlungsart "Google Pay" (ein Dienst der Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland ("Google")), erfolgt die Vermittlung der Zahlungsabwicklung über die "Google Pay"-Applikation Ihres Android (mindestens 4.4 "KitKat") betriebenen und über eine NFC-Funktion verfügenden mobilen Endgeräts. Bei der Zahlung erfolgt über eine Ihrer bei Google Pay hinterlegten Zahlungskarten oder einem dort verifizierten Bezahlsystem (z.B. PayPal). Um eine Zahlung über Google Pay von mehr als 25,- EUR freizugeben, müssen Sie zunächst Ihr mobiles Endgeräts entsperren. Ihre bei der Bestellung angegebenen Informationen werden zum Zwecke der Zahlungsabwicklung an Google weitergegeben. Google generiert eine einmalig vergebene Transaktionsnummer, die an die Bestellwebseite übermittelt wird, um die Zahlung zu verifizieren. Diese Transaktionsnummer ist lediglich ein numerischer Token, der keine Informationen zu Ihren Daten enthält. Die Durchführung der eigentlichen Transaktion erfolgt zwischen dem Nutzer und der Bestellwebseite durch Belastung des bei Google Pay hinterlegten Zahlungsmittels. Bei den beschriebenen Vorgängen können personenbezogene Daten verarbeitet werden. In dem Fall erfolgt die Verarbeitung zum Zwecke der der Zahlungsabwicklung gemäß Art. 6 Abs. 1 lit. b DSGVO.
Further information, in particular information on how Google handles your data, can be found here:
Nutzungsbedingungen von Google Pay https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Datenschutz bei Google: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=pri vacynotice&ldl=de
4.6. Apple Pay
If you select the payment method "Apple Pay" (a service provided by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland), the payment will be processed via the "Apple Pay" function of your iOS, watchOS or macOS-operated terminal by debiting a payment card you have deposited with "Apple Pay".
Your transaction is protected by the security features of your device's hardware and software. If a payment is to be approved, it must be released by entering a code and verified using the "Face ID" or "Touch ID" function of your terminal device.
Ihre beim Bestellvorgang mitgeteilten Informationen nebst den Informationen über Ihre Bestellung werden zum Zwecke der Zahlungsabwicklung in verschlüsselter Form an Apple weitergegeben. Diese Daten werden anschließend von Apple erneut verschlüsselt und anschließend zur Durchführung der Zahlung an den Zahlungsdienstleister der in Apple Pay hinterlegten Zahlungskarte übermittelt. Durch die Verschlüsselung wird sichergestellt, dass nur die Webseite auf die Zahlungsdaten zugreifen kann, auf der auch die Bestellung getätigt wurde.
After payment, Apple will send the device account number and a transaction-specific dynamic security code to the store website to confirm payment.
Bei den genannten Vorgängen können personenbezogene Daten verarbeitet werden. In dem Fall geschieht das zum Zwecke der Zahlungsabwicklung gemäß Art. 6 Abs. 1 lit. b DSGVO.
When you use Apple Pay on iPhone or Apple Watch to complete a purchase made through Safari on Mac, the Mac and the authorization device communicate through an encrypted channel on Apple's servers. Apple may process or store data in the process. However, this is done in a format that does not identify you personally.
Informationen zum Datenschutz von Apple Pay sind hier abrufbar: https://support.apple.com/de-de/HT203027
5. data processing when opening a customer account and for contract processing
Wenn Sie bei uns ein Kundenkonto eröffnen, werden hierbei gemäß Art. 6 Abs. 1 lit. b DSGVO personenbezogene Daten erhoben und verarbeitet. Der Umfang der Daten ist aus dem Eingabeformular ersichtlich. Die von Ihnen eingegebenen Daten werden von uns zur Vertragsabwicklung gespeichert und verwendet.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In this case we will also block your data with regard to tax and commercial law retention periods and delete them after these periods have expired. Only your consent to permanent storage or legally permitted further use of data from our side can oppose this.
6. contacting
If you contact us via contact form, the data entered in the input mask will be transmitted to us and stored. The collected data can be taken from the respective input mask. When contacting us by e-mail, only the data you enter there will be transmitted to us.
The data will be used exclusively for processing the conversation and your request. The legal basis for the processing of the data is Art. 6 para. 1 lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6, Paragraph 1, Letter f) DPA. If the e-mail contact aims at the conclusion of a contract, an additional legal basis for the processing is Art. 6 (1) lit. b) DSGVO. The data will be deleted as soon as they are no longer required for the purpose of their collection and as long as there are no legal obligations to retain them. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it is clear from the circumstances that the matter in question has been conclusively clarified. The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case the conversation cannot be continued.
7. comment function
If you use the comment function of our website, in addition to your comment content, information on the time of creation of the comment as well as the commentor name you have chosen will be saved and published on the website. Your IP address is also logged and saved.
The legal basis for the storage of your data is article 6 paragraph 1 lit.b and f DSGVO. The IP address is stored for security reasons and in case the person concerned violates the rights of third parties or publishes illegal content by posting a comment. Your e-mail address is required to contact you in case a third party should complain about your published content as illegal. We reserve the right to delete comments if they are objected to as illegal by third parties.
7.1. Wenn Sie Nachfolgekommentare abonnieren, erhalten Sie zunächst eine Bestätigungs-E-Mail (Double-Opt-In-Verfahren) in der Sie bestätigen müssen, Inhaber der angegebenen E-Mail-Adresse zu sein. Rechtsgrundlage für die Datenverarbeitung im Falle der Abonnierung von Kommentaren ist Art. 6 Abs. 1 lit. a DSGVO. Ein Kommentarabonnements kann jederzeit mit Wirkung für die Zukunft gemäß der Angaben in der Bestätigungsemail gekündigt werden.
8. use of your data for direct advertising
8.1 Newsletter
On our website you have the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us. Only your email address is mandatory. If you make further voluntary entries, these will only be used for personal contact.
The legal basis for the processing of your data after registration for the newsletter is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. We obtain this by sending you a confirmation e-mail after registering for the newsletter, which contains a confirmation link. When you click on this link, you also give your consent to receive the newsletter.
When sending the registration for the newsletter, we save your IP address as well as the date and time of the registration. This storage serves the purpose of tracing a possible misuse of your e-mail address.
We use the data we collect when you register for the newsletter exclusively for the purpose of sending the newsletter.
The subscription to the newsletter can be cancelled by you at any time. For this purpose there is a link in every newsletter. This also enables a revocation of the consent to store the personal data collected during the registration process.
8.2 Newsletter for existing customers
If you purchase goods or services on our website and enter your e-mail address, we may subsequently use this to send you a newsletter. In such a case, the newsletter will only be used to send direct advertising for its own similar goods or services.
The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG and Art. 6 (1) lit. f DSGVO. In this respect, data processing is carried out solely on the basis of our justified interest in personalised direct advertising.
If you have already objected to the use of your email address for direct marketing purposes, you will not receive this newsletter. However, you also have the possibility of objecting to the use of your e-mail address for the purpose stated here at a later date and at any time. After receipt of your objection, the use of your email address for advertising purposes will be immediately discontinued.
8.3. newsletter dispatch via klicktipp
We send our newsletter via KLICK-TIPP LIMITED, 15 Cambridge Court 210 Shepherd's Bush Road London W6 7NJ United Kingdom (hereinafter referred to as "klicktipp").
In accordance with Art. 6 Para. 1 lit. f DSGVO, we pass on the data you enter when registering for the newsletter to klicktipp in order to safeguard our legitimate interest in using an effective, secure and user-friendly newsletter system.
Die bei der Newsletterbestellung eingegebenen Daten (z.B. E-Mail-Adresse) werden auf den Servern von klicktipp im Vereinigten Königreich gespeichert. Ihre Daten werden von klicktipp zum Versand und zur statistischen Auswertung der Newsletter in unserem Auftrag verwendet. Für diesen Zweck befinden sich in den Newsletter- Emails sog. Web-Beacons bzw. Trackings-Pixel, die Ein-Pixel-Bilddateien darstellen, die auf unserer Website gespeichert sind. Auf diese Weise kann nachvollzogen werden ob eine Newsletter-Email geöffnet und welche Links daraus angeklickt wurden. Mit Hilfe dieses Conversion-Trackings kann zudem nachvollzogen werden ob nach dem Öffnen eines Links aus dem Newsletter eine Aktion (wie etwa der Kauf eines Artikels aus unserem Shop) getätigt wurde. Es werden darüber hinaus auch technische Informationen erfasst (z.B. der Zeitpunkt des Abrufs, Ihre IP-Adresse, Browsertyp und/oder Betriebssystem). Diese Daten werden ausschließlich pseudonymisiert erhoben und nicht mit Ihren weiteren persönlichen Daten verknüpft. Wenn Sie die hier beschriebene Datenanalyse nicht wünschen, müssen Sie den Newsletter abbestellen. Es besteht mit klicktipp ein Auftragsverarbeitungsvertrag.
You can find details about klicktipp's data protection policy at
https://www.klick-tipp.com/datenschutzerkl%C3%A4rung
8.4. Newsletterversand via Klaviyo
Wir versenden unsere Newsletter auch über Klaviyo, Inc. 125 Summer St, Floor 6 Boston, MA 02111 United States (nachfolgend "Klaviyo" genannt).
Wir geben die bei der Newsletteranmeldung von Ihnen eingegebenen Daten gemäß Art. 6 Abs. 1 lit. f DSGVO zur Wahrung unseres berechtigten Interesses an der Verwendung eines werbewirksamen, sicheren und nutzerfreundlichen Newslettersystems an Klaviyo weiter.
Die bei der Newsletterbestellung eingegebenen Daten (z.B. E-Mail-Adresse) werden auf den Servern von Klaviyo in den Vereinigten Staaten von Amerika gespeichert. Ihre Daten werden von Klaviyo zum Versand und zur statistischen Auswertung der Newsletter in unserem Auftrag verwendet. Für diesen Zweck befinden sich in den Newsletter- Emails sog. Web-Beacons bzw. Trackings-Pixel, die Ein-Pixel-Bilddateien darstellen, die auf unserer Website gespeichert sind. Auf diese Weise kann nachvollzogen werden ob eine Newsletter-Email geöffnet und welche Links daraus angeklickt wurden. Mit Hilfe dieses Conversion-Trackings kann zudem nachvollzogen werden ob nach dem Öffnen eines Links aus dem Newsletter eine Aktion (wie etwa der Kauf eines Artikels aus unserem Shop) getätigt wurde. Es werden darüber hinaus auch technische Informationen erfasst (z.B. der Zeitpunkt des Abrufs, Ihre IP-Adresse, Browsertyp und/oder Betriebssystem). Diese Daten werden ausschließlich pseudonymisiert erhoben und nicht mit Ihren weiteren persönlichen Daten verknüpft. Wenn Sie die hier beschriebene Datenanalyse nicht wünschen, müssen Sie den Newsletter abbestellen. Es besteht mit Klaviyo ein Auftragsverarbeitungsvertrag.
Einzelheiten zum Datenschutz von Klaviyo finden Sie unter:
https://www.klaviyo.com/legal/privacy-notice
9. contacting the evaluation reminder
Evaluation reminder by Trustpilot
Aufgrund Ihrer ausdrücklichen Einwilligung gemäß Art. 6 Abs. 1 lit. a DSGVO übermitteln wir Ihre E-Mailadresse an die Bewertungsplattform Trustpilot (Trustpilot A/S, Pilestræde 58, 1112 Kopenhagen K, Dänemark (www.trustpilot.com)). Sie erhalten von Trustpilot eine Bewertungserinnerung per E-Mail. Sie können Ihre Einwilligung jederzeit durch eine Nachricht an den für die Verarbeitung Ihrer Daten Verantwortlichen oder an Trustpilot widerrufen.
10. use of social media: video
Use of Youtube videos
On this website we use the YouTube embedding feature to display and play videos from the provider "YouTube", which is part of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Here we use the extended data protection mode which, according to the provider, only starts the storage of user information when playing the video(s). When you start playing embedded Youtube videos, the provider "Youtube" uses cookies to collect information about your user behavior. According to "Youtube", these serve, among other things, to collect video statistics, improve user-friendliness and prevent abusive practices. If you are logged in to Google, your data will be assigned directly to your account.
If you don't want the assignment with your profile on YouTube, you have to log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them. In particular, such an evaluation is carried out in accordance with Art. 6 Para. 1 lit.f DSGVO on the basis of Google's legitimate interest in the insertion of personalised advertising, market research and/or the needs-based design of a website. Similarly, our legitimate interest in the integration of videos in accordance with Art. 6 Para. 1 lit.f DSGVO lies in the evaluation of user behaviour, the design of our website in accordance with user interest and the exhaustion of the financial potential of our website.
You have a right of objection to the creation of these user profiles, and you must contact YouTube to exercise this right. Regardless of any playback of the embedded videos, every time you visit this website a connection to the Google network "DoubleClick" is established, which may trigger further data processing operations without our influence.
Es kann auch zu einer Übermittlung von Daten an die Server der Google LLC. in den USA kommen. Für den Fall der Übermittlung von personenbezogenen Daten an die Google LLC mit Sitz in den USA hat sich Google LLC für das us-europäische Datenschutzübereinkommen "Privacy Shield" zertifiziert, welches die Einhaltung des in der EU geltenden Datenschutzniveaus gewährleistet. Weitere Informationen zum Datenschutz bei "YouTube" finden Sie in der Datenschutzerklärung des Anbieters unter: https://www.google.de/intl/de/policies/privacy
Opt-out möglich unter:
https://adssettings.google.com/authenticated.
11. online marketing
Use of Google Ads Conversion Tracking
This website uses the online advertising program "Google Ads" and, in the context of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
In this context, our offers are advertised on external websites with the help of advertising material (so-called Google Adwords). Our legitimate interest lies in displaying advertising that is of interest to you and in achieving a fair calculation of advertising costs. The legal basis is Art. 6 para. 1 lit. f DSGVO.
Google Ads uses conversion tracking cookies that are set when you click on an AdWords ad served by Google.
These cookies usually expire after 30 days and are not used for personal identification. Each Google Ads client receives a different cookie, so cookies cannot be tracked on the websites of ads clients.
The information thus obtained is used to generate conversion statistics for ad customers on the total number of users who have clicked on their ad and been redirected to a page tagged with a conversion tracking tag.
They cannot be personally identified with it.
If you want to prevent tracking, you can disable the Google Conversion Tracking cookie on your web browser under User Preferences.
In the case of data transfer to Google LLC, which is based in the USA, Google LLC is certified for the us European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Hier erhalten Sie Informationen über die Datenschutzbestimmungen von Google: http://www.google.de/policies/privacy/
You can permanently deactivate the conversion cookies by adjusting your browser settings accordingly or download and install the browser plug-in available under the following link
http://www.google.com/settings/ads/plugin?hl=de
In this case, certain functions of this website may not be able to be used, or only to a limited extent.
12. web analysis services
12.1 Google Universal Analytics
We use the web analysis service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.
Google Analytics uses "cookies". These are text files which are stored on your computer and which enable an analysis of your use of the website.
The information thus generated about your use of this website (including the abbreviated IP address) is transferred to a Google server and stored there, whereby a transfer to the USA is possible.
We use Google Analytics with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes a direct personal reference. Your IP address will therefore be truncated by Google within member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. In exceptional cases, the full IP address is transferred to a Google server, including in the USA, and only shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the statistical analysis of user behaviour for optimisation and marketing purposes.
On our behalf, Google uses this information to evaluate your use of the website, to create reports on website activities and to provide us with further services related to website and internet use. There is no consolidation of your IP address collected in this context with other data from Google.
You can prevent the storage of cookies by selecting the appropriate settings in your browser.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plugin:
http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, you can set an out-out cookie:
Disable Google Analytics
This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click on this link again.
In the case of data transfer to Google LLC, which is based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU.
This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "personal data".
Privacy policy of Google:
https://support.google.com/analytics/answer/6004245?hl=de
12.2 Shopify Analytics
We use the web analytics service of Shopify (Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland).
To safeguard our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes, Shopify collects, evaluates and stores pseudonymised visitor data from which pseudonymised user profiles can be created and evaluated. Shopify uses cookies to recognise the browser, thus enabling a more precise determination of statistical data. Your IP address is also collected, but is pseudonymised immediately after collection and before storage, so that a personal reference is excluded.
The legal basis is Art. 6 para. 1 lit. f DSGVO.
Shopify will not associate your IP address with any other Shopify data.
In order to object to the collection of data and the creation of pseudonymised user profiles and the setting of cookies for the future, you can generally deactivate the use of cookies on your computer by setting your Internet browser so that no more cookies can be stored on your computer in the future or cookies already stored are deleted. However, deactivating all cookies may mean that some functions on our Internet pages can no longer be fully used.
The Shopify privacy policy can also be found at
https://www.shopify.de/legal/datenschutz
13. retargeting / remarketing / recommendation advertising
Facebook Custom Audience about the pixel method
Auf dieser Website verwenden wir den "Facebook-Pixel” der Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook”).Liegt eine ausdrücklichen Einwilligung vor, kann hierdurch das Verhalten von Nutzern nachverfolgt werden, nachdem diese eine Facebook-Werbeanzeige gesehen oder angeklickt haben. Dieses Verfahren dient dazu, die Wirksamkeit der Facebook-Werbeanzeigen für statistische und Marktforschungszwecke auszuwerten und kann dazu beitragen, zukünftige Werbemaßnahmen zu optimieren. Die erhobenen Daten sind für uns anonym, wir können also keine Rückschlüsse auf die Identität der Nutzer ziehen. Daten werden jedoch von Facebook gespeichert und verarbeitet, sodass eine Verbindung zum jeweiligen Nutzerprofil möglich ist und Facebook die Daten für eigene Werbezwecke, entsprechend der Facebook- Datenverwendungsrichtlinie (https://www.facebook.com/about/privacy/) verwenden kann.
Sie können Facebook und dessen Partnern das Schalten von Werbeanzeigen auf und außerhalb von Facebook ermöglichen. Zu diesen Zwecken kann ein Cookie auf Ihrem Endgerät gespeichert werden. Diese Verarbeitungsvorgänge erfolgen ausschließlich bei Erteilung der ausdrücklichen Einwilligung gemäß Art. 6 Abs. 1 lit. a DSGVO. Eine Einwilligung in den Einsatz des Facebook-Pixels darf nur von Nutzern, die älter als 13 Jahre alt sind, erklärt werden. Falls Sie jünger sind, bitten wir Sie, Ihre Erziehungsberechtigten um Erlaubnis zu fragen. Facebook Inc. mit Sitz in den USA ist für das us-europäische Datenschutzübereinkommen "Privacy Shield" zertifiziert, das die Einhaltung des in der EU geltenden Datenschutzniveaus gewährleistet. Sie können die Verwendung von Cookies auf Ihrem Computer durch entsprechende Browsereinstellung deaktivieren. Dies kann aber dazu führen, dass einige Funktionen auf unseren Internetseiten nicht mehr vollständig genutzt werden können. Sie können der Verwendung von Cookies durch Drittanbieter wie z.B. Facebook auch auf folgender Website der Digital Advertising Alliance deaktivieren: http://www.aboutads.info/choices/
14. using a live chat system
Zendesk (formerly Zopim)
Auf dieser Website verwenden wir das Live-Chat-System der Zendesc Inc., 1019 Market St, San Francisco, USA (www.zendesk.com).
Anonymised data is collected and stored for the purpose of web analysis and to operate the live chat system for answering live support requests. From this anonymous data, user profiles can be created under a pseudonym. Cookies can also be used for this purpose. These cookies enable the recognition of the Internet browser. If the information collected in this way contains a personal reference, the legal basis for the processing is Art. 6 Para. 1 lit. f DSGVO.
Unser berechtigtes Interesse liegt in der effektiven Kundenbetreuung und der statistischen Analyse des Nutzerverhaltens zu Optimierungszwecken. Die Daten werden ohne die Zustimmung des Betroffenen nicht dazu benutzt, den Besucher dieser Website persönlich zu identifizieren. Es werden keine Daten mit personenbezogenen Daten über den Träger des Pseudonyms zusammengeführt.
You can avoid the storage of cookies by setting your Internet browser so that no more cookies can be stored on your computer in the future or that already stored cookies are deleted. However, this may mean that some functions on our website can no longer be executed. You have the possibility to object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future. Please send us your objection informally by e-mail to our e-mail address mentioned at the beginning of this privacy policy.
Zendesk Inc. with its headquarters in the USA is certified for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU.
15. use of rating and certification seal graphics
Trusted Shops Trust Badge
On our website we integrate the Trusted Shops trust badge for the display of the Trusted Shops seal of approval (Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany) and the possibly collected ratings as well as for the offer of Trusted Shops products for buyers after an order. Our legitimate interest lies in the optimal marketing of our offer. The legal basis is Art. 6 para. 1 lit. f DSGVO.
When the trust badge is called up, the web server automatically saves a server log file, which contains e.g. your IP address, date and time of the call, transferred data volume and the requesting provider as well as documents the call. This access data is not evaluated by us and is automatically overwritten at the latest seven days after the end of your page visit.
16. tools and miscellaneous
16.1 Google reCAPTCHA
We use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") in accordance with Art. 6 para. 1 lit. f DSGVO due to our legitimate interest in preventing abuse and spam.
reCAPTCHA is a function that is designed to ensure that an entry is made by a natural person.
The service sends your IP address and possibly other data required by Google for the service reCAPTCHA to Google.
When using Google reCAPTCHA, your personal data may also be transferred to the servers of Google LLC. in the USA.
Google LLC mit Sitz in den USA ist für das US-europäische Datenschutzübereinkommen "Privacy Shield" zertifiziert, welches die Einhaltung des in der EU geltenden Datenschutzniveaus gewährleistet. Das Zertifikat kann auf der folgenden Website aufgerufen werden: https://www.privacyshield.gov/list.
Details about Google reCAPTCHA and the Google Privacy Policy can be found at
https://www.google.com/intl/de/policies/privacy/
16.2 Google Maps
We use "Google Maps" (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
Google Maps is used to display interactive maps and to create directions. By using Google Maps, information about the use of this website including your IP address and the (start) address entered in the route planner function can be transmitted to Google. When you call up a website of our Internet presence that contains Google Maps, your browser establishes a direct connection with the Google servers. The map content is transmitted by Google directly to your browser and integrated into the website by it. Therefore we have no influence on the extent of the data collected by Google in this way. According to our state of knowledge, these are at least the following data:
- the date and time of the visit to the website in question,
- Internet address or URL of the web page accessed,
- IP address, (start) address entered during route planning.
We have no influence on the further processing and use of the data by Google and therefore cannot assume any responsibility for this. If you're logged in to Google, your information is associated directly with your Google Account. If you do not want this assignment, you must log out of Google. Google stores your data (also the not logged in users) as user profiles and evaluates them. In particular, such an evaluation is carried out in accordance with Art. 6 Para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the display of personalised advertising, market research and/or needs-based design of its website. You have a right of objection to the creation of these user profiles, which you must assert with Google.
Wenn Sie nicht möchten, dass Google über unseren Internetauftritt Daten über Sie erhebt, verarbeitet oder nutzt, können Sie ferner in Ihren Browsereinstellungen JavaScript deaktivieren. In diesem Fall können Sie die Kartenanzeige jedoch nicht nutzen. Zweck und Umfang der Datenerhebung und die weitere Verarbeitung und Nutzung der Daten durch Google sowie Ihre diesbezüglichen Rechte und Einstellungsmöglichkeiten zum Schutz Ihrer Privatsphäre entnehmen Sie den Datenschutzhinweisen von Google (https://policies.google.com/privacy?hl=de).Für den Fall, dass es zur Datenübertragung in die USA kommt, ist Google LLC mit Sitz in den USA für das US-europäische Datenschutzübereinkommen "Privacy Shield" zertifiziert, das die Einhaltung des in der EU geltenden Datenschutzniveaus gewährleistet.
The terms of use of Google can be found here:
http://www.google.de/intl/de/policies/terms/regional.html
the terms of use for Google Maps are available here:
https://www.google.com/intl/de_US/help/terms_maps.html
You can find further information on data protection here:
http://www.google.de/intl/de/policies/privacy/
17. rights of the data subject
17.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:
- Right to information in accordance with Art. 15 DSGVO:
You may request confirmation from the controller as to whether personal data concerning you are being processed by the controller. In addition, you have the right to be informed about the purpose, the categories of personal data, the recipients, the planned duration of the storage and about the existence of other rights such as rectification of the data or the existence of a right of appeal to a supervisory authority, the origin of your data if it has not been collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed about the guarantees that exist pursuant to Art. 46 DPA when your data is transferred to third countries;
- Right of rectification under Art. 16 DSGVO:
You have the right to have any incorrect data concerning you corrected and/or to have your incomplete data stored by us completed without delay; the correction or completion must be carried out immediately.
- Right to restrict processing in accordance with Art. 18 DSGVO:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is checked; if you refuse to have your data deleted due to unlawful data processing and instead request the restriction of the processing of your data; if you require your data for the assertion, exercise or defence of legal claims, after we no longer require these data after the purpose has been achieved; or if you have lodged an objection on the grounds of your particular situation, as long as it is not yet clear whether our legitimate reasons outweigh the objection;
Where the processing of personal data relating to you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the purpose of pursuing, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State. If the restriction on processing has been restricted, you will be informed by the controller before the restriction is lifted.
- Right of cancellation in accordance with Art. 17 DSGVO:
You have the right to request the immediate deletion of your personal data as the conditions of Art. 17 para. 1 DSGVO are fulfilled. However, this right of deletion does not exist in particular - not conclusively - if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
- Right to be informed in accordance with Art. 19 DSGVO:
If you have exercised your right of rectification, erasure or limitation of processing, the controller is obliged to notify all recipients to whom your personal data have been disclosed of this rectification, erasure or limitation of processing, unless this is impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.
- Right to data transferability according to Art. 20 DSGVO:
You have the right to receive your personal data communicated to us in a structured, common and machine-readable format or to request that it be transferred to another responsible party, as far as this is technically possible;
- Right of revocation according to Art. 7 para. 3 DSGVO:
You have the right to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 lit. e) or f) DPA; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
- Right of appeal under Article 77 DSGVO:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, in your place of work or in the place where the alleged infringement occurred, if you consider that the processing of personal data concerning you is in breach of the DPA.
17.2. Right of objection
You have the right to object to the processing of your data at any time with effect for the future, if we process your data on the basis of our predominant legitimate interest after weighing up your interests.
If you make use of this right of objection, we will stop processing your data, unless there are demonstrably predominant, compelling reasons for termination worthy of protection or if the further processing serves the exercise or defence of legal claims.
18. duration of storage of personal data
The duration of the storage of personal data depends in each case on legal retention periods. After expiry of this period, we routinely delete the data if they are no longer required for the fulfilment or initiation of the contract and/or if we have no justified interest in further storage.