Telefonische Bestellung unter: 07841 8392410

Cancellation policy & sample cancellation form

Consumers are entitled to a right of revocation for contracts for the delivery of goods in accordance with the following provision.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within 14 days without giving reasons.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

In order to exercise your right of withdrawal, you must notify us (Corinna Glanert, Schönbüchstr.24, 77887
Sasbachwalden, Deutschland, Tel: 07841-8392410, E-Mail: [email protected]) mittels einer eindeutigen Erklärung (z. B. Brief oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. 

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period. We bear the costs of returning the goods. 

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods.


Exclusion or premature expiration of the right of withdrawal:

The right of withdrawal expires prematurely for contracts

- for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back).

An Corinna Glanert, Schönbüchstr.24, 77887 Sasbachwalden, E-Mail: [email protected]

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

                                                                                                                           

Ordered on (*) / Received on (*)                                            


Name of the consumer(s)                                                                                               

Address of the consumer(s)                                                                                       

Signature of the consumer(s) (only in case of communication on paper)                                                            

Date
                                  

(*) Delete as applicable